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AI is already deeply embedded in how today's college students learn and work — 94% report having used AI at least once, and the share using it daily has nearly tripled in less than a year. But as universities begin exploring AI for student affairs and academic advising, a crucial question emerges: do students actually want it there? We surveyed over 3,200 college students to find out. The results might surprise you.
Students don't just accept AI in advising — they expect it
Today's students have grown up with personalized, on-demand digital experiences, and they bring those expectations to campus. In our survey, students with prior AI experience showed a strong positive correlation between familiarity and enthusiasm for AI-driven advising. The most frequently cited benefit? Round-the-clock availability. Students rated AI's speed advantage at 6.65 out of 10, noting that academic stress doesn't follow a 9-to-5 schedule — and neither should support.
AI and human advisors are stronger together
Students aren't looking to replace their advisors — they want more quality time with them. The vision that emerged from our survey is a hybrid model: AI handles routine questions, deadline reminders, credit checks, and scheduling, while human advisors focus on complex planning, personal challenges, and meaningful mentorship. More than 60% of institutions are already moving in this direction, and students are ready for it.
AI could reduce anxiety and increase engagement
One of the most striking findings: 62% of students said they would turn to AI to ask questions they'd hesitate to bring to a human advisor. Students rated AI's ability to reduce advising-related anxiety at 6.17 out of 10, and many described the appeal of a judgment-free space to ask "stupid questions." International students showed an even stronger preference for AI-driven support. The implication for retention is significant — if AI lowers the barrier to seeking help, more students will actually use the services available to them.
Download the full report
Want the complete data, methodology, and student quotes? Download our full report to see how students envision AI reshaping the advising experience.
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